Order Cancellation
E-mail customer service at cancel@elurp.com and include your:
- Order number
- Cancellation request with a picture of the product
!!!Attentions!!!
Orders are able to be cancelled and refunded before shipping.
For more shipping information, please refer to our Shipping and Returns Policy page.
To initiate a cancellation, please contact customer service. The cancellation notification will be e-mailed to you.
Refunds will be reimbursed back to your original account -- credit card or PayPal.
- PayPal refunds will be transferred immediately.
- Credit cards may take 5-10 business days to process.
*Once an order is cancelled, we cannot undo this. You will need to replace the order yourself.
*Please don't hesitate to contact us at support@elurp.com if you have any questions or requests, we'll be happy to assist you !
